I wrote a book with some friends : 100 Business Lesson to Live By

 

If you’re like me, you probably have 100+ Business Books on your shelf collecting dust. Some of them you’ve read, some of them you had hopes of reading, but life just got in the way… 

Each of those books probably followed a theme and had one important underlying message to share with you. Hundreds of pages, thousands of words, but only one golden nugget of underlying wisdom. 

All that reading for just one golden nugget… 

► Imagine if you could have one book that gave you 100 golden nuggets. Less dust. Less clutter. Just one book to always have by your side and reference whenever you need to. 

► Well, that’s The Better Business Book. It’s your one-stop shop for crystal-clear business advice that you can use to grow your business and live the life you’ve always wanted. 

► The Better Business Book is better than your average business book. That’s how we came up with the title.

► The book consists of 100 people each sharing their most valuable business lesson. A real story from their Business Experience and the lesson they learned from it.

► Each time you read it, you will learn something new. Guaranteed. 

I hope you enjoy reading this book half as much as we enjoyed creating it for you. 

Get your copy for FREE on January 31st 2017. Just click here!

 

 

Manager's Role In Great Service

Manager's Role In Great Service

When it comes to great service in your restaurant, hotel, or retail store, you already know its the foundation for being able to survive in this industry. Great food has got to be paired with great service in order to create a following and build a brand. With your “service standards” and greeting specs thought out, what’s next? How do you as a leader foster great service? What’s your ongoing role to ensure you stay top of mind for your guests because of the great experience with your team?

The Variable of One

The Variable of One

How would you lead if you couldn’t change the variables? Your team, your circumstances, the market — all locked and out of your control.

How would you create change if you couldn’t use your authority? How would you move people forward if you couldn’t pull them along?

The old school way of leading has been crumbling for years — and no shot across the bow has been louder than that of the ushering in of millions of Millennial workers who demand a new of working. This isn’t another “millennial myth busting” post. Frankly my dear, I think what millennials are demanding of the work place is what we have all wanted all along anyway.

As I’ve traveled the country speaking and consulting on culture + collaboration at work, I pretty frequently see that managers think the answer is out there somewhere else. They feel if they only had something someone else had that they could nail it. Want better service? Hire nicer people. Need more innovation? Hire more creative folks. Want better managers? Poach away from other brands.

Better New Hire Onboarding with Pokemon Go

Better New Hire Onboarding with Pokemon Go

“What do you mean there is a bird in the kitchen?” This is the question I asked with a perplexed look to a colleague when she tried to explain what she was doing with her phone in the kitchen of our second floor space. There are no open windows, no direct doors to the outside, and certainly no birdcages. This was two weeks ago -- since then it has become common scene to see someone wandering around with intention attempting to capture a Pokemon. Everyone is talking about Pokemon Go -- from growing your restaurant business to luring criminals to police to staying fit.

 

Watching the explosion of the game, the quick adoption, the ease in which it’s created community, and how attractive it is to pretty much everyone got me thinking about new hire onboarding and helping the newest people on the team get integrated. I’ve firmly believed that a positive work experience + doing the best work of our life comes from