SEE MIKE IN ACTION

Mike knows how to put on a show. He knows how to educate in a way that leaves people feeling excited and ready to take on the world.
— Analisa Terenzio, Director of Marketing, Roti Mediterranean Market
A great trainer that everyone loved.
— Jenny Ton, Talent Scout, Fifth Third Bank
Mike is a fantastic, captivating speaker! He has an incredible ability to relate to the crowd, get them comfortable, and engage directly as if it were a one-on-one conversation. He was the speaker to kick off the entire event. He set the tone and got people excited about the coming days!
— Alex Ehrhardt, Talent Acquisition Manager and PHR at Cooper's Hawk Winery & Restaurants


Mike shows you how to create the kind of experiences that engage your team, thrill your customers, and leave the competition hungry for your secret sauce. Audiences will rethink their approach to leadership, service, HR, and employee experience, helping them attract top talent, delivery better customer service, and get great bottom-line results. 

Mike takes keynote speaking to the next level. He kicked off our annual customer conference, Collaborate ‘16, and not only brought his wealth of expertise, energy and enthusiasm, but also actionable advice that our attendees could take home with them to start improving their business immediately. Mike also did a great job of giving his keynote a personalized feel; he arrived in town early to take photos around Charleston, so he could share what he found interesting about our event city. Mike even sent a promo video a few weeks before the event…something we had not even discussed! Our attendees loved him, and as the event organizer, I enjoyed every moment of working with Mike
— Jenny Lewandowski, Manager of Media & Strategic Alliances at PeopleMatter

Mike Ganino is: 

  • An experienced pro, having given hundreds of actionable, entertaining presentations world-wide 
  • Former Chief Operating Officer at Protein Bar and has been Director of Operations, Director of Training, and Head of HR for other category-leading brands
  • A renowned hospitality executive with over 20 years experience in the hotel, restaurant, and retail industries
  • A skilled improv actor who uses applied improv techniques to help teams collaborate and work better together (performed and trained at world-famous Second City, Upright Citizen's Brigade, and Improv Olympics)
  • A popular emcee and event host
  • A Huffington Post contributor and contributor to two books
  • A growth guru with over 100 new location openings and multi-unit market launches completed
  • Creator, trainer and host of Typsy's 20-series video course for first-time managers
  • An industry success story, having grown three multi-million dollar businesses exponentially across multi-markets and helping to secure private-equity funding
  • A wine collector and former wine trainer (super into esoteric European grapes grown in California)
  • A go-to source for media interview including QSR MagazinePizza TodayEaterPMQ, and a bunch of podcasts
  • Frequent co-host of PMQ's Smart Marketing Show 
Mike got the team re-energized and focused. He is very enthusiastic and engaging. He speaks in a way that everyone can understand. You walk away with really tangible things to focus on and think about in order to grow.
— Liz Brumm, Chief of Staff, Cooper’s Hawk Restaurant and Winery

Speaking Topics

Mike customizes the presentation to be relevant, engaging, and actionable to your audience -- hyper-focused examples, real-life case studies, and local flavor. Sometimes brands and leaders in the audience even make an appearance in his speech. 

Check out some of  Mike's most popular programs

Mike is also a crowd-favorite as an Emcee and Event Host. 

Mike is a phenomenal speaker and teacher. He captivates his audience and makes them excited about their jobs!
— Corie King, Field Marketing Manager, Noodle’s & Company

The Deep Dish on Mike Ganino

Mike Ganino has spent over 20 years in the hospitality industry helping to grow iconic brands like Potbelly Sandwich Shop, Lettuce Entertain You, Yum Brands, Pressed Juicery and Protein Bar -- where he was Chief Operating Officer. He is an expert at creating the kind of employee experiences that drive bottom-line results, improves customer service, and attracts top talent. His industry background includes restaurants, retail, technology start-ups, hotels, wineries, breweries, airlines, and travel/tourism. 


Mike is a frequent speaker at conferences, annual meetings, franchise conventions, and leadership workshops/retreats sharing his unique approach to employee engagement, customer service, and leadership so that organizations can thrive, compete, and achieve exponential results. 

With deep industry experience, Mike is the go-to expert for brands looking to gain on their competitors by creating a great employee experience. In addition to his keynote speaking work, Mike leads workshops on collaboration, leadership, vision and values creation, human resources, and customer service. 

He's trained and performed improvisation at the world-famous Second City, Upright Citizen's Brigade, and Improv Olympics. He uses his background in improv as a speaker, emcee, and trainer to help teams work together better. 

Mike lives in Los Angeles, collects wine, travels a lot, and has a mild obsession with craft coffee. 

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